Care Plan

A violin is a living instrument, shaped by time and its surroundings. Humidity, temperature and changes in the environment can gradually affect its setup and string tension. The Shahnazi Care Plan is our commitment to looking after your violin, giving it the attention it needs before small changes develop into serious problems and helping it stay in the best possible condition.

Student

Essential care for students and players who use their instrument daily.

12 months

Follow-up: Every 3 months
Covered visits: 4
Service discount: 10%

What is included

A follow-up every three months, through the full twelve
The state of instrument and player reviewed at every follow-up
Bridge and soundpost adjustment at each visit
Body and varnish cleaning
10% off services outside the plan — including damage and accidents

Professional

For the player whose instrument is a working tool and whose downtime has a cost.

12 months

Follow-up: Every 2 months
Covered visits: 6
Service discount: 15%

What is included

A follow-up every two months — six times a year
The state of instrument and player reviewed at every follow-up
One full professional setup per year
Booking priority before performances
15% off services outside the plan — including damage and accidents
Emergency support on working days

Master

For valuable instruments and players who cannot accept any downtime.

12 months

Follow-up: Every month
Covered visits: 12
Service discount: 25%

What is included

A follow-up every month — twelve times a year
The state of instrument and player reviewed at every follow-up
Unlimited basic setup through the term
One full acoustic optimisation a year — including everything in the professional setup
Loaner instrument during longer repairs
25% off services outside the plan — including damage and accidents
Emergency support, seven days a week

This is a service and maintenance contract, not an insurance policy. It covers workshop services and does not cover theft.